Verification Data Usage

 

PRIVO® has developed privacy-enhanced age and identity verification widgets in order to process and verify consumer age and/or identity.  In some cases, approval or consent can be combined in conjunction with a successful verification.  Be sure to read the individual privacy policies of the service, app or website presenting you with the verification widget.  We offer several options to obtain verifiable age or identification.  You can verify the required information that you provide by using one of our FREE and SECURE methods of verification.

How is the data I provide used for verification?

All data provided is used for given verification purposes only.  Each method requires its own unique set of information.  All information presented is required in order to successfully pass the given verification method.  In some instances, a customer service representative may be required to contact you for further verification.  General data provided during the verification, such as name, date of birth and address information is not stored and is removed upon completion of the verification process unless otherwise expressly defined in the method descriptions below.  Data provided specific to the given chosen method during verification is stored securely against the transaction record and is not used for any other purpose by PRIVO without your explicit consent.  Transaction records are kept in order to facilitate knowledge of a verification attempt and prove verification status with our partners that you have elected to utilize verification services with.

By clicking the “Verify” button from the data collection screen, you are agreeing to allow PRIVO to confirm the accuracy of the information you submitted against your government-issued ID and/or through our trusted third-party verification vendors or customer service agents.  You can find out more about these third parties here: https://www.privo.com/privo-privacy-policy/joint-processors

Can I save my verification outcome status?

By creating a PRIVO iD, users who come through the verification widget can save their verification status.  There are many ways to create a PRIVO iD and one of them is by adding a password from within the verification widget at the completion of your verification process.  By adding a password to the email address utilized within the widget during your verification, you can use this verification outcome for future use without having to repeat the process again anywhere that you see the PRIVO verification widget in the future.

What data is or may be collected?

  • Your first and last name will be used as matching data points in order to verify your identity.
  • Your birth date is required to help determine if you are an adult or if you are a person under adult age.
  • Your birth date and/or address may be required as one of the data points used to “match against” for verification purposes, depending upon which of the free and secure verification methods you select.
  • Your email address is used with all verification methods as an identifier in conjunction with other transaction related identifiers unique to each method in order to maintain transaction records. Your email address will/may also be used to facilitate the creation of your free PRIVO iD account if one is created from the verification widget, used in order to save your verification status.  Your email address in conjunction with a password you create, will be used as your login credential to access your PRIVO iD account features.  Your email address can be used to reset your password if you have forgotten it.

Credit Card Verification:

This method utilizes the following information and provides it to the credit agency in which the card is associated with.  Data includes your first and last name as it appears on your credit card, birth date, postal code associated to your credit card, full credit card number, expiration date and CVV code.

In order to safe guard that your credit card is being presented by you, the legal card holder, your credit card will be TEMPORARILY charged a nominal $1.00 fee, processed by the credit card gateway through your individual bank, and then credited back to your account, unless otherwise stated on the form by the service in which you completing this process for.  Some services will retain this dollar but not unless it is clearly stated on the actual form that you are submitting your data to.  In most cases the $1.00 will be refunded.  The $1.00 charge will be processed immediately, but the credit may not appear on your statement until the NEXT BILLING CYCLE as it is usually processed within 3 days after the initial charge is submitted.  All information is secure.  The last four digits of your credit card and email address will be stored carefully and retained for customer service and transactional receipt purposes only.

NOTE: Some banking institutions will not allow an online $1.00 transaction. If you experience difficulties, please use a different credit card or choose another verification method.  You may also want to contact your individual bank for further clarification as to why a charge was not successful.

Partial Social Security Number (SSN) Verification (U.S. Only):

You will be required to provide the last four digits of your SSN to validate that you are an adult.  This information is stored during transit and at rest in a secure format.  This method uses your full legal name, birth date, city, state and zip code to match against. You MUST supply your legal name for this method to work.  The last four digits of your SSN and email address will be stored carefully and retained for customer service and transactional receipt purposes only.

NOTE: For identity verification, this method will not work if you are under 18, do not live in the U.S.  Additionally, this method may not work if you have recently moved and provide the new address or if you have changed or updated your personal information, such as last name from just getting married.  You will be given an opportunity to provide additional searchable data in the case that the first attempt fails.  Additional data may include previous addresses or names that you have used in the past.

Driver License (DL) Verification (U.S. Only):

You will be required to provide the identification number on your valid U.S. driver license to validate that you are an adult.  This information is stored during transit and at rest in a secure format.  This method uses your full legal name, birth date, city, state and zip code present on your driver license to match against. You MUST supply your legal name for this method to work.  Please be sure that your home address and birth date are correct and matches the exact name on your ID in order to complete this form of verification.  Your email address and DL number will be stored carefully and retained for customer service and transactional receipt purposes only.

NOTE: For identity verification, this method will not work if you are under 18 and do not live in the U.S.  Additionally, this method may not work if you have recently moved and provide the new address or if you have changed or updated your personal information, such as last name from just getting married.  You will be given an opportunity to provide additional searchable data in the case that the first attempt fails.  Additional data may include previous addresses or names that you have used in the past.

Government Issued ID (U.S. and Canada Only):

This method utilizes a government issued identification card and the following information to process and verify your age or identity.  Data includes your first and last name, birth date, postal code and country as they appear on your ID along with a submitted selfie for liveness testing to ensure the user providing the information is the actual ID card holder.

The process will require you to present the front and back of the ID card along with a selfie which will be matched against the photo on the card.  The selfie liveness test ensures that the person holding the card is not a generated image or computer image.  Your last name, email address and ID number will be stored carefully and retained for customer service and transactional receipt purposes only.

Connect With PayPal Verification:

This method allows users to use their existing PayPal credentials to securely authenticate through the Connect with PayPal authentication service.  Upon successful authentication the PRIVO service will consume the user's first name, last name and email address from the PayPal response.  Only the email address will be securely stored against the transaction record.  The first and last name will only be temporarily used for communication purposes with the user and then properly and promptly discarded.  Your first and last name are not stored or used for any other purpose.

Phone Verification (offline):

You will be required to contact our customer service center to leave your voice recording along with the requested information for this method to work.  In some cases, a live representative may need to assist you with the request.  Your phone number will be required in case we need to contact you for further verification.  Only your email address will be stored carefully and retained for customer service and transactional receipt purposes only.

Print Form Verification (offline):

You will be required to print, sign and return a completed print form for this method to work.  The information on the form is used to verify against with our 3rd party vendors in order to qualify the form.  The form MUST be signed or it will not be processed.  The form can be returned by mail, fax or email to the customer service center. It may take up to 48 hours to be processed (up to a week if mailed through the U.S. Postal Service).  Your last name and email address will be stored carefully and retained for customer service and transactional receipt purposes only.

Last Updated:  08/11/2022