Xsolla Use Case

Empowering Parents While Meeting Compliance

Xsolla envisioned a parent-facing platform that could act as a central control hub—enabling guardians to manage child accounts, approve purchases, and set spending limits across multiple gaming platforms. This vision introduced complex regulatory requirements, especially when processing transactions involving children. With more young gamers engaging in digital spaces than ever before, the need for compliant, parent-empowering solutions became critical.

PRIVO’s Consent & Identity Tech + Regulatory Expertise

Xsolla teamed up with PRIVO—an FTC-approved COPPA Safe Harbor and global leader in child privacy and consent management—to create Xsolla Parental Controls. This new offering is:

COPPA-certified and awarded the PRIVO GDPRkids™ Trustmark
Integrated with the PRIVO iD Platform to obtain parental consent.
Designed to give parents greater visibility and control over their children’s gaming transactions

As a Merchant of Record, Xsolla also ensures international compliance on behalf of game developers, giving them peace of mind when engaging with underage players.

A Step-by-Step Parent Experience

Xsolla Parental Controls offers a frictionless yet secure flow for families:

STEP 1 - Age Gating
A child initiates a purchase. Age-gating identifies underage users and initiates parental involvement.

STEP 2 - Guardian Notification
The guardian receives an email or SMS alert for the purchase request.

STEP 3 - Account Creation + Verification
The guardian creates a secure Xsolla Wallet Account and completes parental verification powered by PRIVO.

STEP 4 - Consent & Approval
The guardian can approve, decline, or set purchase rules—all in real time.

STEP 5 - Transaction Complete
Upon approval, the child’s purchase is processed, and both parties receive confirmation.

Key Features of Xsolla Parental Controls

Age Gating & Consent: Verify child age and obtain verifiable parental consent.
Customizable Spending Rules: Let guardians set limits and permissions by child or game.
Real-Time Notifications: Keep parents informed of every request and transaction.
Transaction History & Transparency: Parents can monitor spending via their Xsolla Wallet dashboard.
Developer-Friendly Integration: Easily added to Xsolla’s existing payment tools like Pay Station and Web Shop.

Benefits for Game Developers

Game developers using Xsolla Parental Controls gain a trusted framework for:

Regulatory Compliance
Meet COPPA and GDPR standards without reinventing your payment system.
Parental Trust & Transparency
Build a better player-parent relationship and reduce chargebacks or disputes.
Security & Monetization
Empower responsible spending, reduce risk, and support family-friendly monetization strategies.
Global Readiness
As a Merchant of Record, Xsolla handles the complexity of privacy regulations so developers can focus on gameplay.