Last updated March 12, 2018
I. Who is PRIVO?
PRIVO.com and the PRIVO iD Platform, aka PRIVO-Lock, are operated by Privacy Vaults Online, Inc. d/b/a PRIVO. PRIVO is a leader in online privacy protection and has been approved by the United States Federal Trade Commission to create and administer a Safe Harbor program to assist online businesses to comply with the Children’s Online Privacy Protection Act (“COPPA”). This Act requires many websites, game platforms, social networks, and mobile apps (each an “Online Service”) to secure parental consent before the Online Service can collect information from the child through the Online Service.
II. What is the PRIVO iD Platform, aka PRIVO-Lock?
As a COPPA Safe Harbor, PRIVO recognized the technological challenges that getting verifiable parental consent can present. So, PRIVO created a suite of online technology services, collectively called the PRIVO-Lock system, that simplifies the process of creating user accounts, logging into those accounts, and, where the user may be a child, securing verifiable parental consent. While designed with COPPA in mind, the PRIVO-Lock system can be used by any Online Service to set up accounts. Online Services download the PRIVO API and enable the PRIVO-Lock system to assign users a PRIVO iD for log-in purposes. You may see the PRIVO-Lock logo and/or the ability to sign up or sign in with a PRIVO iD on a PRIVO-Lock enabled Online Service. This indicates that the Online Service is a member of the PRIVO-Lock technology, but it is not operated by PRIVO. In some cases, an Online Service may be using PRIVO-Lock without offering the opportunity to sign up for or sign in with a PRIVO iD.
Adults and teens can also access the PRIVO-Lock system directly on the PRIVO.com Site and create their own PRIVO iD account. The PRIVO iD is a secure online log-in credential that can be used on PRIVO-Lock enabled Online Services in the Children’s Online Privacy Protection Act-compliant PRIVO iD network. PRIVO iD account holders have a hub from which they can see all the PRIVO-Lock Enabled Online Services they have registered with, along with the consents they have given for their child(ren) and even yourself to participate on.
III. What We Collect Directly From You
When a parent or teen registers for a PRIVO iD on the PRIVO.com Site, we ask you for your full name and email address. We ask you to optionally add a cell phone number to further secure your account. We may also ask for other optional non-personal information, such as occupation, age, gender, income range, education level, number of children, or hobbies. This information helps us better understand our users and may be used to help verify a user, in connection with issuing and administering the PRIVO iD.
At the time you register, you will have the option to also provide PRIVO with a minimum set of information about each of your children, including the device ID of any devices your child uses which PRIVO will use to create a PRIVO iD child account for each child. Finally, PRIVO will ask you to choose a method of providing verifiable parental consent for your child’s use of any child account you create. To learn more about why parental consent is necessary, click here. You will be given the option of choosing to provide us with a credit card number, partial social security number, a driver’s license number, Skype account information, or other data that is reasonably designed to identify the user PRIVO uses third-party sources to verify this information and does not store or use it for any other purpose but for verifying your identity. You may also provide PRIVO with verifiable parental consent through an offline method, such mailing, faxing or emailing a signed form to PRIVO or calling the PRIVO Customer Service number. When you have completed the registration process, you and any child(ren) for which you have created an account will each receive a PRIVO iD account. With this account credential, you and your child(ren) can log into any PRIVO-Lock enabled Online Service more quickly and easily.
Whenever you visit the Site, you are also given the opportunity to receive PRIVO’s eNewsletter which contains information about developments in the world of online privacy or participate in contests and/or support initiatives. You have the option to opt-out of these activities at any time. PRIVO.com may enable surveys, chat or blog-type features. If you choose to provide information in connection with such features, PRIVO will be able to retain it. In addition, that information will be available for viewing publicly. Accordingly, you should not post any information you do not want collected or shared publicly.
If you request additional information or seek support when using the Site, we collect your name and contact information to assist us in responding to you. You can also contact us directly at:
Privacy Vaults Online, Inc., d/b/a PRIVO