Last updated December 9, 2019
Who is PRIVO and What Do We Do?
PRIVO.com is owned and operated by Privacy Vaults Online, Inc. d/b/a PRIVO (“PRIVO”). PRIVO is a leader in online privacy protection and the privacy solutions offered by PRIVO include an FTC approved COPPA Safe Harbor Program, as well as GDPRkids™ Privacy Assured and Student Digital Privacy Programs. PRIVO also has the PRIVO iD Platform (The Platform), an identity and consent management platform, also known as PRIVO-Lock™. In addition, PRIVO has a discovery platform at my.PRIVO.com where a user can sign up for a PRIVO iD and manage their account. For more information on the Platform and my.PRIVO.com click here.
PRIVO is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC). PRIVO complies with the principles of the Privacy Shield. It has also been approved by the United States Federal Trade Commission to create and administer a Safe Harbor program to assist online businesses to comply with the Children's Online Privacy Protection Act ("COPPA"). This Act requires many websites, game platforms, social networks, and mobile apps (each an "Online Service") to secure parental consent before the Online Service can collect information from the child through the Online Service.
PRIVO's Student Digital Privacy Program supports ed tech companies and websites and apps for students to comply with FERPA, SOPIPA and California's student digital privacy regulations.
PRIVO's GDPRkids™ Privacy Assured Privacy program requirements ensure that Informational Society Services (website and apps) comply with the General Data Protection Regulation in relation to the processing of the personal data of children.
You can action any of these rights by contacting us at: firstname.lastname@example.org.
If you are an EU citizen and would like to make a complaint about the way we process your personal data, you can contact the relevant Data Protection Authority (DPA). Please contact us at email@example.com to find out more.
EU-U.S. Privacy Shield Framework
In the context of an onward transfer, a Privacy Shield organization has responsibility for the processing of personal information it receives under the Privacy Shield and subsequently transfers to a third party acting as an agent on its behalf. The Privacy Shield organization shall remain liable under the Principles if its agent processes such personal information in a manner inconsistent with the Principles, unless the organization proves that it is not responsible for the event giving rise to the damage.
In compliance with the Privacy Shield Principles, PRIVO commits to resolve complaints about our collection or use of your personal information. EU individuals with inquiries or complaints regarding our Privacy Shield policy should first contact PRIVO at:
17949 Main St., #1025
Dumfries, VA 22026
Attn: Privacy Officer
PRIVO has further committed to refer unresolved Privacy Shield complaints to JAMS, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please visit https://www.jamsadr.com/file-an-eu-us-privacy-shield-claim for more information or to file a complaint. The services of JAMS are provided at no cost to you.
Under certain conditions, more fully described on the Privacy Shield website, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.
Information We Collect From You
When you visit PRIVO.com, you are given the opportunity to sign up and receive PRIVO's eNewsletter which contains information about developments in the world of online privacy and digital kids industry. You have the option to opt-out of these activities at any time. If you request additional information or seek support when using the Site, we collect your name and contact information to assist us in responding to you.
We collect the following information from you when you opt in to our eNewsletter:
We collect the following information from you when you make an inquiry about our services using the Contact Us form:
What We Do With The Information You Provide
PRIVO only uses information collected directly from you for the purposes stated. We will also use your information to update you about changes to our policies and to give you information about additional products and services we, or one of our clients, may offer. With your explicit consent, we may share your information with trusted third parties who offer products or services we believe you may find interesting. After opting in, if you do not want us to disclose your information in such a manner, you may opt out of disclosure.
Third-Party Service Providers
PRIVO works with a number of third-party service providers solely to support our services. Information shared with these third parties is not used for any other purposes. For more information on these providers please click here.
Passively Collected Data
PRIVO does not track you, that is, it does not collect personally identifiable information about your online activities over time and across third-party Web sites or online services. The Site does not employ technology that responds to browser signals that permit users to limit tracking.
PRIVO uses generally accepted security measures and safeguards and requires that the third parties it works with agree to do the same. The measures and safeguards include limiting access to the data to those persons who need it to complete their work for PRIVO.
We have put in place industry standard physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online.
How to Update or Remove Your Information
PRIVO keeps your information/content for as long as necessary in providing the services. If you want to opt out of services, review your information, or delete your information, please contact us at firstname.lastname@example.org.
If you opt out of receiving our newsletters, PRIVO will cease sending them immediately. If you request we remove your personal information from our records we will delete it within ten working days of receiving your request unless we have a legal requirement to retain it.
Privacy Vaults Online, Inc., d/b/a PRIVO
17949 Main St., #1025
Dumfries, VA 22026
Attn: Privacy Officer