As a FTC approved Children’s Online Privacy Protection Act (COPPA) Safe Harbor, PRIVO recognized the technological challenges that getting verifiable parental consent can present. So, PRIVO created a suite of online technology services, collectively called the PRIVO iD Platform, AKA PRIVO-Lock system, that simplifies the process of creating user accounts, logging into those accounts, and, where the user may be a child, securing verifiable parental consent. The PRIVO iD Platform is the backbone to the PRIVO iD. You may see the PRIVO seal and/or the ability to sign up or sign in with a PRIVO iD on a PRIVO iD Platform enabled online service. This indicates that the online service is a customer to the PRIVO iD Platform, but it is not operated by PRIVO. In some cases, an online service may be using the PRIVO iD Platform (or portion thereof) without offering the opportunity to sign up for or sign in with a PRIVO iD.
Note: PRIVO iD enabled properties may or may not be specific to children’s online services and may be used by people of all ages, especially when there is a need for delegated consent management.
If you have not recieved your registration email to activate and verify your account, from signing up with PRIVO or any other online property using PRIVO-Lock, then you can try the following:
You can safely provide adult verification through a free credit card process.
Your credit card will be TEMPORARILY CHARGED a nominal $1.00 charge through your individual bank, processed by the credit card gateway and then credited back to your account. The $1.00 charge will be processed immediately, but the credit may not appear on your statement until the NEXT BILLING CYCLE. This is necessary in order to be sure that your credit card is being presented by the legal card holder.
All information is secure and your credit card number will not be retained or used for any other purpose.
NOTE: Some banking institutions will not allow an online $1.00 transaction. If you experience difficulties, please choose another verification method. If that doesn’t work, then contact the customer support team. firstname.lastname@example.org
Depending on the online property’s activities/features and personal information collected, you may just receive a notice and the option to opt your child out of that property or you will be asked to opt-in and give or deny permission. Some sites, apps, games and online services, are not collecting any personal information from kids and do not need to get permission from a parent to allow that child to play. In this case, if your child signs up for an online property using his/her PRIVO iD, you will be able to see it in your Account and Settings.
The child’s PRIVO iD delivers to the service provider a basic bundle of non personal information at the time the child user authenticates to the online service. This allows the online service to deliver a more contextual experience base on age, gender and general jurisdiction (for instance a zip code or country code). The authenticated child PRIVO iD can be used to initiate a specific consent request while the child remains in “play now” mode with no PII being requested or collected.
The username and display name are separate, and serve distinct purposes for a user’s account. Your username will be the name that you login to this and other PRIVO-Lock™/ PRIVO iD enabled sites. Be sure you write it down and store it somewhere safe. If you are a teen or an adult, the username may be an email address if you choose. At this time, children cannot use an email address for their username. The display name can be visable publicly and is how and what others will know you by. For example, you or your child may play a game and want to be on the leaderboard. Your display name will be shown on the leaderboard, not your username.
YOU SHOULD NOT INCLUDE PERSONALLY IDENTIFIABLE INFORMATION WHEN CREATING A DISPLAY NAME. Display names are public facing.
As a parent you can create a default display name, but we encourage children not to use a linkable display name across multiple online properties, as this can become a new form of personal information. Instead, we recommend kids to create a different display name on an online service by online service basis.
When you sign up with PRIVO, you will first create a username. Depending on the sites, apps, games and other online services you and your child(ren) engage with, you will be prompted to create a different display name for each online property if needed. Picking a good username and creating a display name with no personal information can help you protect yourself online.
PRIVO does not collect more information than reasonably necessary for a child to participate in a given activity.
If a child begins the registration process for an account on a PRIVO-Lock enabled Online Service, such as a child-directed website or mobile app, or directly with PRIVO, on behalf of the PRIVO-enabled Online Service, PRIVO collects the child’s first name, date of birth, username, password and depending on the Online Service gender, grade, display name, and child email address if a parent email was provided to help remind them of their password if they forget.
No, PRIVO does not make your profile public, unless you give consent to a specific site, app or game to do so.
If your child signs up for a site, app, game or online service in the PRIVO iD network that has social features and/or would want to make specific information your child provided public, they would need to tell you what would be shared and you would need to provide affirmative consent.
When you create an account for the first time on a online service utilizing PRIVO-Lock, then you may or may not be required to create a username. The service requirements will dictate this policy. When you create a username, it becomes your PRIVO iD. When you register on a second service utilizing PRIVO-Lock, then the PRIVO iD account becomes federated and the username you create on the second service will become a service specific display name and must adhere to the display name rules of the service. Your username will not be made public.
Minors are required to create a username at all times.Non-minors may not be required to create a username (it depends on the service requirements). If you do not create a username at the point of initial registration with an online property using PRIVO-Lock,then your email address is your PRIVO iD until such time that a username is added to the account. In either case, an adultcan login with either a username or an email address.
Display names are names created to be used as an identifier on a service. In some cases, as approved through verification, a display name can and will be the same as the username. Display names can be used to login to the specific online service in which they were created for. YOU SHOULD NOT INCLUDE PERSONALLY IDENTIFIABLE INFORMATION WHEN CREATING A DISPLAY NAME. Display names are public facing.
If you already have a PRIVO iD, then you can check out PRIVO’s discovery platform to find other online properties that accept the PRIVO iD. If a child is signed in, they can ask for their parents permission inside the directory or go to the property directly and sign in with their PRIVO iD. A notification will be sent to the parent and if permission is needed, PRIVO will send a permission request to the parent/guardian. Notifications and permission requests at this time are sent via email and can be accessed in the PRIVO Message Center.
If a parent is signed in to PRIVO, they can go to the discovery platform and they can pre-approve and approve their child(ren) for any online property that accepts the PRIVO iD.
Also, look for the PRIVO seal and PRIVO iD sign in button on apps, sites and games you may come across while surfing online.